Right of withdrawal and return arrangements
You have a right of withdrawal of 14 calendar days from the date of receipt of your order.
During this period, you can return the Products without having to justify reasons, nor to pay penalties.
All products may be subject to a withdrawal, except those excluded by law in Article L121-21-8 of the
Consumer Code,
for example products that have been personalized on your request .
Lollipops are considered as such, as well as all products subject to personalization.
Returned Products must be intact, complete and must not have been worn for extended periods.
To exercise your right of withdrawal, you must make any unambiguous statement indicating your 
intention to return the product to us.
You can send us your declaration by email to sklep@fabrykafajnosci.pl
You must then return the Products to ThatDay.shop, no later than fourteen (14) days after your 
withdrawal, by mail at the following address: ul. Urodzaju 10 45-835 Opole Poland / Poland.
The costs of return by mail are your responsibility (with the exception of a defective Product upon 
receipt or an error of ThatDay.shop when sending the Product).
ThatDay.shop undertakes to refund you the totality of the sums paid at the reception your parcel in 
its warehouse.
ThatDay.shop will reimburse you for the returned Products, subject to compliance with the above 
conditions and the standard "out-of-pocket" delivery charge of the latter if you return your entire order.
If you do not return your entire order and keep one or more Products ordered, the amount of the "out-of-pocket" 
delivery costs will not be refunded by ThatDay.shop.
The refund will be made within a maximum of 14 days from the date of receipt of your parcel in our 
The refund will be made via the means of payment used when the returned order was placed. For example, if the 
Products order was paid by credit card and your credit card is still valid, the refund will be made to
the account attached to this card.
You also have the opportunity within fourteen (14) days to request an exchange. You can return the 
Product to ThatDay.shop by mail at the following address:

ul. Urodzaju 10 45-835 Opole Poland

The costs of return by mail are your responsibility (with the exception of a defective Product upon 
receipt or an error of ThatDay.shop when sending the Product).

A- Legal guarantees
All Products for sale on the Website benefit from the legal guarantee of conformity (L211-1 and following 
of the Consumer Code) and the guarantee against hidden defects (articles 1641 and following of the
Civil Code), allowing you to return Products delivered defective or non-compliant. You are informed that
ThatDay.shop whose head office is:

2F Sp. z o.o.

ul. Plebiscytowa 3/18

45-359 Opole


is the guarantor of the conformity of the Products to the contract within the framework of these two legal 
You have a period of two years from the date of issue of the Product to act in accordance with the legal 
guarantee of conformity.
In this case, you will be able to choose between the repair or the replacement of the Product, subject to 
the conditions of cost envisaged by the article L211-9 of the Code of the consumption.
You are not required to provide proof of non-conformity of the Product during the six months following the 
delivery of the Product. This period is extended to twenty four months from March 18, 2016.
In addition, you can decide to implement the guarantee against hidden defects of the item sold within the 
meaning of article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale
or a reduction of the selling price in accordance with article 1644 of the Civil Code.
- Article L211-4 of the Consumer Code: The seller is required to deliver goods in accordance with the 
contract and is liable for any lack of conformity existing at the time of delivery.
- Article L211-5 of the Consumer Code: To be in conformity with the contract, the property must:
1) To be fit for the customary use of a similar good and, where appropriate: 
-to correspond to the description given by the seller and to possess the qualities that he has presented to 
the buyer in the form of a sample or model;
- present the qualities that a buyer may legitimately expect given the public statements made by the seller, 
the producer or his representative, in particular in advertising or labeling;
2) Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose 
sought by the buyer, made known to the seller and that the latter has accepted.
- Article L211-12 of the Consumer Code: The action resulting from the lack of conformity is prescribed by 
two years from the delivery of the goods.
- Article L211-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial 
guarantee that was granted to him during the acquisition or repair of a movable property, a restoration covered
by the guarantee, any downtime of at least seven days is added to the duration of the warranty that remained
to run.
This period runs from the request for intervention by the buyer or the provision for repair of the property in 
question, if this provision is subsequent to the request for intervention.
- Article 1641 of the Civil Code: The seller is bound by the guarantee for reasons of hidden defects of the 
thing sold which render it unfit for the use for which it is intended, or which diminish so much this use, that t
he buyer does not would not have acquired, or would have given a lower price, if he had known them.
- Article 1648 al 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser 
within two years from the discovery of the defect.
B - Evidence
In any case, the online supply of the credit card number and the final validation of the order will be proof of 
the completeness of the said order in accordance with article 1316 - 1 of the Civil Code and will be worthy of
the sums committed by the seizure Products listed on the order form.
This validation constitutes signature and express acceptance of all the operations carried out on the Website. 
However, in case of
fraudulent use of a credit card, you are invited, as soon as the use is found to send an email to: contact@thatday.shop
The computerized records, stored in ThatDay.shop's
The filing of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to 
a faithful and durable copy in accordance with Article 1348 of the Civil Code.
C - Responsibilities
ThatDay.shop has an obligation of result for all the stages of the order taking as well as for the stages after the 
conclusion of the contract.
Thus ThatDay.shop undertakes to describe with the utmost accuracy the products sold on the Website as well 
as the risks of aesthetic alterations inherent to the characteristics of certain fragile products such as lollipops.
On the other hand, the responsibility of ThatDay.shop can not be claimed in such cases where the non-performance
of its obligations would be attributable either to the unpredictable and insurmountable fact of a third party to the
contract or to a case of force majeure as defined by jurisprudence.
Similarly, the responsibility of ThatDay.shop can not be held liable for any inconvenience or damage inherent to the
use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
The computer systems under reasonable security conditions, shall be considered as evidence of communications, 
orders and payments between the Parties.
ThatDay.shop's liability in respect of the delivered products, including within the framework of the applicable 
contractual or legal guarantees, is limited to the price of defective or non-compliant products. ThatDay.shop can
not be held liable for any indirect damages or any other financial loss suffered by the buyer or a third party.
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